- What is FundaGeek?
- How does FundaGeek work?
- Why do people support projects?
- Who can use FundaGeek?
- Why does FundaGeek exist?
- Can projects use FundaGeek for equity investments or as a borrowing source?
- Where is FundaGeek located?
- What is an all-or-nothing fund raising approach?
- What about basic research?
- What is the key to a successful campaign?
- Who owns the rights to my project or idea?
- What is the vision of FundaGeek?
Backing a Project
- How do I back a project?
- If funding does not succeed do backers pay anything?
- If I make a pledge, when is my account charged?
- If I make a pledge, what information does the project owner receive?
- Is my pledge amount displayed on the site?
- How can I find out about updates to a project I'm backing?
- Why do I have to have a PayPal account?
- Can I pledge a project with a personal check or cash?
- Can I cancel a pledge I made?
- Are pledges tax-deductible?
- How do I know if a project owner is who they claim to be?
- Can people outside the U.S. back projects?
- Do I get notified once the project I'm backing succeeds?
- What do I receive for backing a project?
- How do I claim my reward if I haven't received it?
- How much information do I share when making a pledge?
- Are pledges refundable after the project is funded?
- What happens after I contribute to a project?
Creating a Project
- What do I need to create a project?
- What do I include in my pitch?
- Can I create a project if I'm not in the U.S.?
- Is there an age requirement to create a project?
- Are goal amount and deadline required?
- What should be included in my project's Goal Amount?
- Can I change my project's Goal Amount or deadline?
- Can I change my pledges and rewards?
- Can a project profile be changed after approval?
- Can I divide up my project into separately funded phases?
- Can I have more than one project simultaneously?
- Do you accept projects from any country?
- Is there a maximum Goal Amount?
- Is there a time limit for funding?
- What is the difference between Standard and Premium Marketing Resources?
- Is there a different fee for Premium Marketing Services?
- Can I cancel a project after approval?
- Can I resubmit my project if funding is unsuccessful?
- How do I know someone won't steal my ideas?
- How do I promote my project to potential backers?
- How do I contact my backers to fulfill the rewards?
- What is the optimal size for project thumbnail images?
- How do I get feedback from backers or fans about my project?
- Which projects are featured in the slider on the homepage?
- What's the difference between Public and Private projects?
- If I'm a non-profit, how can backer contributions be tax-deductible?
- Do you have any tips for shooting compelling project videos?
- Can I use copyrighted material as part of my project profile?
Basic Research Projects
- What kinds of research projects are appropriate for FundaGeek?
- Is there a maximum amount for funding research projects?
- What's the difference between commercial and research projects?
- What happens at the end of the funding period?
Rewards
- Is it required to offer rewards?
- What kind of rewards can I offer?
- Who is responsible for making sure project owners deliver what they promise?
- As a backer, how does a project owner get my info (shipping address, size, color, etc.) to fulfill rewards?
- As a backer, how can I check on the status of my reward?
- Is there a minimum or maximum value of a reward?
- Is there a way to limit the quantity of a particular reward?
Managing a Project
- What happens if I reach my Goal Amount before the deadline?
- Can a project raise more funding than the Goal Amount?
- Is there a maximum amount of funding that a project can raise?
- How does a project get approved?
- What if I'm unable to complete my project?
Member Accounts
- Can I change my Display Name?
- Can I change my e-mail address?
- What if I forgot my password?
- How do I delete my account?
- Do I have to have a PayPal account to create a project?
- Do the funds go through FundaGeek?
- How do I collect the funding for my project?
- When will I receive the funding for my project?
Fees
- What fees does FundaGeek charge?
- Does PayPal charge any fees?
- Does it cost anything to create a project on FundaGeek?
What is FundaGeek?
FundaGeek is the first Crowd Funding service designed
specifically for technical innovation – commercial projects based on technology,
as well as basic research projects at universities and research institutions.
FundaGeek is for securing funding for these projects without giving up equity
interest and without incurring debt. Funding is provided via micro-pledges
through use of social media.
» Top
How does FundaGeek work?
Most new business ventures aren't successful in raising funds
using traditional methods. FundaGeek is part of a new trend of tapping into the
power of crowds. Crowdsourcing has become popular in many areas of business, so
it is a natural progression to make its way into funding.
» Top
Why do people support projects?
We believe first and foremost, people open their wallets for projects they
truly believe in and for a team that is committed to its vision. People are also
interested in the smart, fun, and tangible rewards you offer in return for their
support.
» Top
Who can use FundaGeek?
FundaGeek is open to anyone around the world with a passion for leading-edge
technical innovation. It can be either those who have a new idea they want to
bring to reality – individuals, inventors, start-up ventures, and researchers.
FundaGeek is also for those who'd like to find exciting new projects to support.
» Top
Why does FundaGeek exist?
The founders of FundaGeek have been down the road you're on
now – with innovative ideas but no money to make it a reality. We feel that many
new ideas are lost this way. We don't want that to happen to anyone ever again –
enter FundaGeek.
We feel that in this poor economy of tight credit, cut budgets, reduced grant
availability, and skittish venture capitalists – a new funding paradigm is
needed. A good idea can go viral through social networks and the funding you
need can come from small amounts contributed by many different people instead of
a few large sources.
» Top
Can projects use FundaGeek for equity investments or as a borrowing source?
No. All projects on FundaGeek are contribution based.
» Top
Where is FundaGeek located?
FundaGeek is based in Southern California, U.S.A., but you can create a
project or back a project from any country as long as you have a valid bank
account or credit card.
» Top
What is an all-or-nothing fund raising approach?
This means that each commercial technical project must choose a Goal Amount
to be raised by a specified number of days (from 7 to 90). If the project fails
to attract the number of pledges equal to or greater than the Goal Amount then
the project does not obtain funding status and no money changes hands.
Why?
- It allows you to test the waters for an idea. If your idea manages to attract
enough backers to reach your goal amount then you have a winner. If not, then no
one is harmed, nobody gets charged and you've learned something important.
- It motivates backers to spread the word about your project in order to help
you reach your goal amount.
- It reduces the risk. There is a greater risk of failure if one tries to
complete a project that raised only $10,000 when the project needed a goal of
$20,000 to follow their plan. Requiring you to raise the amount you predetermined
was needed for your project's success lowers the risk and predictable consequences
of an underfunded failure. If you need $20,000 and accept $10,000, odds are you
will not succeed.
» Top
What about basic research?
FundaGeek is a timely alternative to traditional fund raising
for basic research at universities and research institutions. Instead of the
time-consuming and arduous grant proposal writing process, FundaGeek is a breath
of fresh air.
An important difference for basic research projects is that the
all-or-nothing fund raising approach does not apply. For basic research
projects, you get to keep any/all pledges collected at the end of the funding
period. Knowing that scientific research projects are in for the long haul, we
encourage researchers to re-submit their project repeatedly to maximize the fund
raising process. FundaGeek can be your permanent fund raising machine.
» Top
What is the key to a successful campaign?
First and foremost, you need to come up with a compelling “pitch” to
potential backers. Your project profile must convince people that your project
is innovative and worthy of their pledges. Tell them why the world would be at a
loss if your technology was never developed. It is important that you provide
backers with all the information they need to make an informed decision.
Research shows that the single most important thing you can do to attract
backers is to make a short video with you or you and your team clearly
explaining your project in simple, layperson language.
» Top
Who owns the rights to my project or idea?
You do. Project owners keep 100% ownership of their work.
» Top
What is the vision of FundaGeek?
Our vision is simple – we want to enable innovative technical ideas to
flourish and become thriving products of dynamic new companies. We don't want to
see important technology languish because seed funding isn't available. We also
want to fill a treacherous gap between ideas and traditional venture capital.
Maybe even more importantly, we've seen the U.S. and world economy suffer in
the past few years as a result of the Great Recession. Because of
belt-tightening and extreme cost saving maneuvers of businesses everywhere,
we're now seeing an extended period of “innovation atrophy.” Innovation is
taking the back seat to battling the economy. With FundaGeek, we hope to be the
needed “innovation catalyst” to spur on the growth of new ideas and exciting new
products.
» Top
How do I back a project?
To pledge a project, just click the “Pledge” button on any project detail
page. You will be asked to select your pledge amount and corresponding reward.
From there, you will step through the PayPal checkout process. You must complete
the PayPal checkout process in order for your pledge to be recorded.
» Top
If funding does not succeed do backers pay anything?
Nothing. If funding fails, all pledges are canceled and money will never
leave the backer's account.
» Top
If I make a pledge, when is my account charged?
If the project you're backing is successfully funded, your account will be
charged when the project reaches its funding deadline.
» Top
If I make a pledge, what information does the project owner receive?
Project owners see your member Display Name, your pledge amount, and the
reward you've selected. If funding succeeds, we'll also give the project owner
your e-mail address.
» Top
Is my pledge amount displayed on the site?
No. This information is held confidential between you and the project owner.
» Top
How can I find out about updates to a project I'm backing?
Project owners may post updates about their project as often as they deem
necessary. Each time an update is posted for a project you've pledged, you will
receive an e-mail notification so you can check the Updates tab on the project
detail page to get the latest scoop.
» Top
Why do I have to have a PayPal account?
FundaGeek uses PayPal to manage all transactions and ensure they're secure.
It's a simple to use, safe, and internationally recognized payment processing
service. Funds are transferred directly from the PayPal account of the backer to
that of the project owner. If you don't have a PayPal account, you can
create one for free. It takes only a few seconds and can be done during
the pledge process. Alternately, you can go to
www.paypal.com.
» Top
Can I pledge a project with a personal check or cash?
No. FundaGeek only supports payments through PayPal.
» Top
Can I cancel a pledge I made?
Yes. You may retract a pledge you made for a project by
selecting the Manage Pledges tool in your my Account menu and then clicking on
the Cancel button for the specific pledge. You may only cancel a pledge if the
project has not yet been successfully funded.
» Top
Are pledges tax-deductible?
If the project owner has 501c-3 nonprofit status, then all or part of the
contribution may be tax-deductible. We advise project owners to tout their
tax-exempt status if they have it on their project detail page. In order to
inquire further, please contact the project owner directly for instructions on
getting a receipt for tax purposes, and then consult your tax advisers about how
to deduct.
» Top
How do I know if a project owner is who they claim to be?
During our project approval process we make every attempt to vet the project
owner. However, feel free to undergo your own due diligence to get to your own
level of comfort. Use all of the information, files, and links provided by the
project owner to do your own investigation. You can always contact the project
owner with your own set of questions using the Send Message button on the member
profile page for the project owner.
» Top
Can people outside the U.S. back projects?
Yes! Anyone, anywhere (with a major credit card) can make pledges for
projects.
» Top
Do I get notified once the project I'm backing succeeds?
We'll send you an e-mail when funding ends no matter the outcome.
» Top
What do I receive for backing a project?
At the time you offer a pledge for a project you will select a corresponding
reward. This reward promise should be fulfilled by the project owner at some
point after the project receives funding. Some backers may choose to pledge
without requiring a reward payment.
» Top
How do I claim my reward if I haven't received it?
Only the project owner can answer that. FundaGeek is a marketplace that
connects people with a project in need of funding and people who wish to back
the project. FundaGeek, however, is not involved with the actual projects
themselves. This philosophy is in the same vein as sites like eBay. If there's a
problem receiving your reward, you can contact the project owner directly by
e-mail, or through his/her profile page, to find out what happened.
» Top
How much information do I share when making a pledge?
You are only identified by the “Display Name” you provided in your member
profile. You may choose to use a pseudonym to remain anonymous. If you do not provide a "Display Name" in your member profile, then you will be identified by your "Contact Name."
» Top
Are pledges refundable after the project is funded?
No, refunds are not possible as pledges are disbursed immediately after a
project reaches the deadline.
» Top
What happens after I contribute to a project?
The project owner may publish updates to the project which you
can check periodically on the project detail page. You will also receive
notification e-mails about updates to the project. The project owner may choose
to contact you after the project is funded in order to coordinate the
fulfillment of your reward. You will also receive a confirmation e-mail from
FundaGeek.
» Top
What do I need to create a project?
You need a thumbnail image that represents your project, a complete
description or “pitch” that promotes your project to potential backers, a well
thought out funding goal, web addresses that backers can use to learn more about
what you and your project are all about, and anything else that might convince
someone to back your project: executive summary, revenue projection, PowerPoint
presentation, etc. We strongly suggest that you produce a short and simple video
of you or your team talking about why your project is worth backing. You must
also think carefully about what pledge denominations you wish to offer and what
rewards you will be fulfilling in return.
» Top
What do I include in my pitch?
You should cover the “who, what, where, when, why and how” of your project.
Be thorough, straightforward, and authentic. Speak to a stranger in terms of
what you're raising money for.
» Top
Can I create a project if I'm not in the U.S.?
Yes. A project owner can be in any country and can attract backers in any
country.
» Top
Is there an age requirement to create a project?
Project owner must be at least 18 years of age.
» Top
Are goal amount and deadline required?
Yes. Every project must have a funding goal amount and a deadline (7 – 90
days) as defined by the project owner. When the deadline is reached, there are
several possible outcomes:
- Funding is successful. If a project has achieved or surpassed the goal
amount, all pledges are charged and the funds go to the project owner.
Project owners are then responsible for completing the project and fulfilling
all rewards due to backers.
- Funding is unsuccessful. If a project has not achieved its goal amount
then all the pledges are canceled. No money changes hands.
- Research projects. For research projects only, the goal amount need not
be reached. At the end of the funding period the project owner receives all
the money from the pledges that were made.
» Top
What should be included in my project's Goal Amount?
You need to carefully consider ALL of your costs when calculating your Goal
Amount. Remember, your costs are not just those specific costs for running your
project as planned, but you need to factor into your Goal Amount:
- The cost you will incur in fulfilling the rewards you'll owe backers for their pledges.
- The PayPal fee that will be deducted from the pledges processed by PayPal.
- The fee FundaGeek will deduct from a successful project, either 5% or 9% depending on
which marketing option you select, Standard or Premium.
» Top
Can I change my project's Goal Amount or deadline?
No. Once the project is approved and appears on the site, you may not alter
the Goal Amount or the deadline. This is why you should take careful
consideration when choosing these characteristics.
» Top
Can I change my pledges and rewards?
No. Once the project is approved and appears on the site, you may not alter
the pledges or rewards since they represent a form of a contract with backers.
This is why you should take careful consideration when choosing these
characteristics.
» Top
Can a project profile be changed after approval?
Yes. You may change certain project profile elements (thumbnail image,
description, project files, etc.) after it has been approved and is available
for backing. All backers will be notified by e-mail whenever you post an update
to your project.
A technology project is a living, breathing entity, so we
expect certain aspects of a project to change as the project evolves. Be careful
not to expand the scope of the project, however, since this could affect the
amount of money you need to complete the project.
» Top
Can I divide up my project into separately funded phases?
This is more appropriate for basic research projects that are on-going, but
it could work for commercial technical projects as well. Project phases do have
potential issues with backer exhaustion (asking the same audience multiple times
for support). Plus, you are responsible for fulfilling the rewards for each
phase, where setting up a project where rewards can only be fulfilled upon
completion of the final phase can be problematic. You are welcome to try this
route, but please consider these potential issues first.
» Top
Can I have more than one project simultaneously?
No, you cannot have more than one active project. We feel that
you owe your backers your full attention on one project at a time in order to
assure its success and assure your ability to satisfy all rewards due. On the
other hand, you can create as many project profiles as you wish and use
FundaGeek as a project note pad. You can use these project profiles as the basis
for future projects after your current project is completed.
» Top
Do you accept projects from any country?
Yes, absolutely. We encourage a global audience for both
project owners and backers. It could very well be that the project owner is from
the U.K. and a majority of backers come from Canada. This is what FundaGeek, a
global repository of technical innovation, is all about.
» Top
Is there a maximum Goal Amount?
No, but choosing your Goal Amount must be done carefully. You shouldn't
choose an amount so high that it could make reaching the amount unlikely. At the
same time, you should raise an amount commensurate with the nature of your
project and how much you feel you can attract from your social network.
» Top
Is there a time limit for funding?
Yes, you set your own deadline, from 7 to 90 days.
» Top
What is the difference between Standard and Premium Marketing Resources?
At FundaGeek, we will help your project meet its funding goal
with Standard Marketing Resources. If you wish to have us take a more active
role in helping you, then Premium Marketing Resources is the way to go.
» Top
Is there a different fee for Premium Marketing Services?
Yes. Our normal fee for Standard Marketing Resources is 5% of all pledge
dollars collected for your project. For Premium Marketing Services the fee is
9%. Please review our marketing resources page for a complete list of additional
services provided.
» Top
Can I cancel a project after approval?
You may cancel an approved project that has already attracted pledges, but
you must contact us first and provide an explanation why you're no longer
committed to the project. We will delete the project for you and all outstanding
pledges will be voided. Canceling a project in funding is highly discouraged
because it sheds negative light on you and our site.
» Top
Can I resubmit my project if funding is unsuccessful?
Yes. You must create your project again from scratch, but it can be based on
information from your previous project. You should refocus your goals. Since it
didn't work the first time, you need to rethink how to better attract backers.
» Top
How do I know someone won't steal my ideas?
This is an important question for commercial technology projects. First, we
use special Non-Disclosure language in our Sign-Up page that asks members to
agree to honoring intellectual property. We also publish a
whitepaper written by
a prominent intellectual property attorney that will help you protect your
ideas. Still, FundaGeek is all about open collaboration on technical innovation,
so an awareness of this philosophy will measure your expectations.
» Top
How do I promote my project to potential backers?
This is the key to funding success. You must exercise creativity in promoting
your project to your social network. These presumably are people who know of you
and your abilities so it stands to reason they're the most likely to back your
project. You should work to expand your network using all contemporary means.
» Top
How do I contact my backers to fulfill the rewards?
Once your project is funded, you may run the Project Report available in the
member tools menu. This report provides a complete list of all pledges received
grouped by pledge amount and includes backer contact information.
» Top
What is the optimal size for project thumbnail images?
The optimal dimensions are 200 x 150 although smaller images are acceptable.
It is important that your image fits inside of the project capsules that appear
on our homepage and project search results display.
» Top
How do I get feedback from backers or fans about my project?
The project detail page for each project contains a Comments
tab which contains all comments posted by FundaGeek members about the project.
This area is moderated by FundaGeek staff. Another way to obtain feedback is
through use of the “Geek Lounge” online forums which you can use to conduct
discussions about your project.
» Top
Which projects are featured in the slider on the homepage?
Any project opting for Premium Marketing Resources is featured in the slider
area on our homepage. In order to achieve fairness, we use a randomization
algorithm to choose which projects are displayed when a user hits the homepage.
» Top
What's the difference between Public and Private projects?
When creating a new project on FundaGeek you must classify the
project as either Public or Private. Public projects can be seen by any user
even if they have not signed up as a member. Private projects, in contrast, can
only be seen by registered members who have agreed to the Non-Disclosure
language in our Terms & Conditions statement.
» Top
If I'm a non-profit, how can backer contributions be tax-deductible?
If you are a project owner with 501c-3 nonprofit status, then all or part of
your backer contributions may be tax-deductible. You should include a statement
such as “Contributions are tax-deductible in the U.S. You will receive a receipt
for U.S. income tax purposes” on your project detail page. You should also
invite backers to contact you directly for instructions on getting a receipt for
tax purposes. If you offer “material” rewards, you must assess the value of each
reward and deduct it from the tax deductible contribution.
» Top
Do you have any tips for shooting compelling project videos?
Videos make projects infinitely more compelling. We highly recommend making a
video for your project. You don't need to be an expert to make one that works.
Simply be personable and sincere and talk plainly about the passion you hold for
your project. Put yourself in front of the camera for at least a moment so that
potential backers know who you are. Making a personal connection is key. Show
people examples of your work and use any fun visuals you can think of.
Here are some video basics to follow no matter how bare-bones you want to be:
- Introduce yourself.
- Tell your story.
- Ask for people's support by backing your project.
- Tell people what they'll get for their pledges (i.e. rewards).
- Say thank you!
There are many different ways to tell your story. Have fun with it. Be
creative. You can spend days shooting and editing, or you can spend a weekend
afternoon knocking it out with a couple of friends. If doesn't have to be
perfect or polished, it just has to be you.
» Top
Can I use copyrighted material as part of my project profile?
Using unauthorized copyrighted material is usually unlawful and can lead to
expensive lawsuits down the road. Don't use content you don't have the rights
to. The easiest way to avoid copyright troubles is to create all the content
yourself.
» Top
What kinds of research projects are appropriate for FundaGeek?
FundaGeek is for any kind of basic research project in the
technical realm, so that means the physical sciences, life sciences,
engineering, etc. Both new and on-going projects are fine. If you work for a
university or research institution and find your grant dollars shrinking, then
FundaGeek can help.
» Top
Is there a maximum amount for funding research projects?
No. We understand that research projects are used to large grants, but it's
best to set your goal amount for that portion of your project's funding you
believe you can attract through social media.
You should also be transparent in terms of other sources of
funding or other grant applications for the same project. For example, if your
potential backers see you already have a coveted NSF grant, but need FundaGeek
funding to fill an important shortfall, they may gain respect for your project.
» Top
What's the difference between commercial and research projects?
The only difference is that research projects do not have to reach the Goal
Amount specified in your project profile. At the end of the funding period, you
get to keep whatever funding was attracted thus far. To identify your project as
“basic research,” remember to check the Research box in the project profile.
Interested backers can easily filter in only research projects.
» Top
What happens at the end of the funding period?
We encourage you to re-submit your project repeatedly to
maximize the funding effect. With a FundaGeek project always active, attracting
funding dollars will become an on-going fund raising process.
» Top
Is it required to offer rewards?
Yes. A number of creative and attractive backer rewards is essential for a
successful project. It's up to the project owner to define, price and fulfill
rewards.
» Top
What kind of rewards can I offer?
Rewards in return for pledges should be chosen carefully in order to maximize
their attractiveness to potential backers. If you are developing a product or
service, then a small priced reward could be an autographed photo or sketch of
the planned product, a higher priced reward could be the pre-selling of your
product or service at a special price, and for a higher reward amount maybe you
provide some simple personal customization of the product if appropriate, like
their name engraved.
Rewards could be anything from an invitation to a special
launch party for a high value pledge to a promotional product like a bumper
sticker for a lower value pledge. You must use your creativity to pick just the
right reward to associate with a specific pledge amount. It is generally a good
idea to choose rewards to energize your backers and make them feel special they
have chosen to support your project.
Remember that FundaGeek always includes the option for a
backer to contribute any dollar denomination in return for no reward at all.
» Top
Who is responsible for making sure project owners deliver what they promise?
Every project owner is solely responsible for fulfilling the promises of
their project. Because projects are primarily funded by friends, family, and
communities around the project owner, there are powerful social forces that keep
project owners accountable. Project owners are encouraged to post regular
updates about their project after getting the funding. Your backers typically
want to be kept in the loop.
» Top
As a backer, how does a project owner get my info (shipping address, size,
color, etc.) to fulfill rewards?
When the backer makes a pledge there is a special all-purpose field for
entering the information necessary for the project owner to deliver rewards.
Project owners access this info after a successful project has been funded.
» Top
As a backer, how can I check on the status of my reward?
The best way is to check the project Updates tab in the project detail page
for any project updates posted by the project owner. This is where the project
owner may post news on the status of rewards. You can also contact the project
owner directly using the Send Message function on the member profile page of the
project owner
» Top
Is there a minimum or maximum value of a reward?
Rewards can be priced $5 or greater, but there is no upper limit.
» Top
Is there a way to limit the quantity of a particular reward?
Yes. When the project owner defines the pledges and rewards for the project,
the maximum number of each reward is also optionally specified.
» Top
What happens if I reach my Goal Amount before the deadline?
Good for you! You will find that the most compelling projects tend to attract
more pledges than the Goal Amount. It simply means that people deeply believe in
your idea. There is no limit to the amount you can raise, since the project's
funding won't stop until the end of your funding period.
» Top
Can a project raise more funding than the Goal Amount?
Yes. If you do then you have a very compelling project.
» Top
Is there a maximum amount of funding that a project can raise?
No, there is no limit.
» Top
How does a project get approved?
The FundaGeek staff takes a hands-on approach with the
approval of each project submitted to us. We take the job very seriously as we
wish to approve projects we feel represent the essence of the site, technical
innovation. A successful project will exhibit creativity, uniqueness, and a good
chance to reach a wide base of backers. We also look at your creativity in
choosing rewards. In many cases, we will reach out to the project owner for
clarification and discussion about the merit of the project.
» Top
What if I'm unable to complete my project?
If you are unable to fulfill the promises you made to your backers by
completing your project, or decide to abandon your project for any reason, you
are expected to cancel funding. A failure to do so could result in damage to
your reputation, or even legal action by your backers.
» Top
Can I change my Display Name?
Yes, you can change your Display Name by logging into your account and
selecting the Manage Member Profile tool from the My Account menu.
» Top
Can I change my e-mail address?
No. Since your e-mail address is also your login account name, this cannot be
changed. When signing up please use the e-mail address associated with your
existing PayPal account (if you have one).
» Top
What if I forgot my password?
You can use the “Forgot Password” link on the Login/Sign-up page. We'll send
you a new, temporary password that you can use to login to the site.
» Top
How do I delete my account?
Please send an e-mail to our administrative staff and we'll handle this for
you: admin@fundageek.com.
» Top
Do I have to have a PayPal account to create a project?
Yes, it is compulsory since all transactions are managed by PayPal. A PayPal
account is easy to get and you must have one prior to creating your project and
submitting it for approval. If you intend to become a project owner,
please be sure that the e-mail address you enter in our Sign Up page is
associated with a PayPal Premiere or Business account. You can upgrade from your
Personal PayPal account by visiting the PayPal website.
» Top
Do the funds go through FundaGeek?
No. The funds are transferred directly from the PayPal accounts of the
backers to the account of the project owner.
» Top
How do I collect the funding for my project?
All the money you raise will be transferred to the PayPal account associated
with your e-mail address.
» Top
When will I receive the funding for my project?
The money will be transferred to your PayPal account in a few business days
after the fundraising deadline (if the goal amount was reached of course).
» Top
What fees does FundaGeek charge?
If a project is successfully funded, FundaGeek will apply its standard 5% fee
to the funds raised unless you chose Premium Marketing Resources with a 9% fee.
If funding is not successful, there will be no charges.
» Top
Does PayPal charge any fees?
Yes. When a project is successful, PayPal will apply credit card processing
fees. For details on how PayPal calculates fees, please visit the PayPal
website.
» Top
Does it cost anything to create a project on FundaGeek?
There is no charge for creating a project on FundaGeek.
» Top